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FREQUENTLY ASKEDQUESTIONS

Find quick answers to common questions

How does the Dojobux economy work?

Students earn Dojobux (virtual currency) through attendance, challenges, helping out, and achievements. 100 Dojobux = $1 in real value. They can spend it on academy items, merchandise, card packs, events, and rewards from your physical reward shelf.

How long does setup take?

Most academies are fully up and running within 3-5 days. We handle the technical setup, import your student data, customize your branding, and provide full onboarding support to ensure a smooth launch.

What devices does Dojobux work on?

Dojobux works seamlessly across all platforms - desktop computers, iPhone, iOS, and Android devices. Students and parents can access it anywhere, anytime.

Can I customize the rewards and challenges?

Absolutely! You have complete control over your reward structure, point values, custom challenges, and what students can purchase. The PvP Arena and challenges are fully customizable to fit your academy's culture.

How do parents get involved?

Parents get their own access to view their child's progress, purchase card packs with real money, and access exclusive parent arcade features. They love the transparency and engagement!

What about data security and privacy?

We take security seriously. All student data is encrypted, secure, and only accessible by your academy. Parents can only see their own children's data. Check our Privacy Policy for full details.

Can I switch plans as my academy grows?

Yes! You can upgrade or downgrade your plan at any time based on your student count. No penalties, no hassle.

What kind of support do you provide?

We provide full onboarding support, training materials, marketing assets, ongoing technical support, and a dedicated account manager for Professional and Enterprise plans.

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